FAQ
Questions, answered.
What you need to know before you start.
How is Hathi different from other AI assistants?
Hathi lives in the messages you already send. Hathi remembers what matters to you, for months, for years. And Hathi gets things done: research, plans, drafts, ready for your approval. You reach Hathi where you already talk.
How is Hathi different from a chatbot?
A chatbot answers in a chat window. Hathi lives in your messages, remembers you across months and years, and acts on your behalf. Hathi is a personal AI platform rather than a chatbot.
Is my data used for training?
No. Your conversations never train AI, and they never enter a training pipeline. Your messages build your memory; nothing else. Your data is encrypted and kept separate for each person, and it stays yours.
Can I delete my data?
Yes, completely. When you ask, everything goes: your agent, workspace, memory, conversation history, encrypted storage snapshots, and backups. You can also delete single memories, one at a time.
What channels does Hathi support?
WhatsApp, SMS, Telegram, Discord, Slack, Signal, Matrix, Google Chat, email and the web. If you need one we don't support, we can build it.
What can Hathi do?
Hathi can browse the web, fill in forms, send email, run code, make images, and research topics. Hathi can also prepare bookings and payments, ready for your approval. Hathi acts rather than only answering.
Is Hathi safe for kids?
Each person gets their own agent with configurable boundaries. Family-safe mode keeps content appropriate. Kids can use Hathi without exposure to adult content or unsafe actions.
What if I switch phones?
Your Hathi lives in the cloud, not on a device. Switch from iPhone to Android, from WhatsApp to Telegram, and your memory follows you. Hathi is where you are.
How does the memory work?
Hathi keeps notes as you talk: recent chats, the people in your life, the things you asked Hathi to remember, the way you like things done. You can see all of it, and delete any of it.
Can I use Hathi for work?
Yes. Separate work and personal agents, configurable boundaries, safe for professional use. Hathi won't send emails or make payments without your approval.
Does Hathi make phone calls?
Coming soon. We're building it.
Can Hathi control apps on my Mac?
Coming soon. We're building a lightweight desktop companion so Hathi can open apps, move files, and trigger actions. You will not be locked to one operating system.
What if a better AI comes along?
Hathi runs on infrastructure we control, and picks the best engine for each job. Your messages stay with us. Nothing you send is used to train anyone's AI, and identifying detail is stripped before anything leaves our systems. When a better engine comes along, Hathi moves to it.
What does Hathi cost?
Hathi is free while we launch, with no card and no trial. After launch, Power is £20 a month: everything in Free, plus image generation, browser automation, sandboxed code, documents, voice notes, all channels and 500 messages a day. Cancel any time, in one click.
What happens when I hit the daily limit?
Nothing breaks. Hathi tells you in the chat, and your memory is kept. Pick up again tomorrow. Nothing is deleted.
What happens if Hathi makes a mistake?
Hathi asks before anything irreversible, like sending an email, making a payment, or booking a slot. If something does go wrong, you can correct it in the same conversation, and Hathi remembers the correction so the mistake is not repeated. Everything is reversible until you approve it.
Can Hathi access my bank account?
No. Hathi never sees your card details or banking credentials, and has no standing access to your accounts. Any payment Hathi makes on your behalf needs your approval first.
How fast is Hathi?
Usually under two seconds, faster than most people reply to a text. Ask something quick, get a quick answer.
Can I use Hathi without WhatsApp?
Yes. WhatsApp is one channel among many. You can use Hathi entirely over SMS, Telegram, Discord, Slack, Signal, Matrix, Google Chat, or email. Pick whatever you already use.
What languages does Hathi support?
50+ languages. Ask in French, get an answer in French, and your memory carries across languages too.
Is there a mobile app?
You don't need one. Hathi lives inside the messaging apps already on your phone, so there is nothing to install, nothing to update, and no new app to learn. Hathi works the moment you message Hathi.
How do I cancel?
There's nothing to cancel while we launch. Hathi is free. When paid plans arrive, you'll be able to cancel in one tap, in chat.
What happens to my data when I cancel?
Your agent is paused, not deleted. You can export everything at any time, or ask Hathi to delete it all. If you don't act, your data stays encrypted and untouched, and we do not repurpose it.